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OVERSEA

OVERSEA Shoppingguide

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Important information for overseas customers

We can not accept the cancellation of the customer’s personal reason 
after the order transmission is completed .
Please consider well before placing order.




Shopping Guide for oversea Users


◆Shopping cart

Please order it through a shopping cart system.


◆Payment method

I will consider it as the handling of credit card only The payment method.
I authenticate that the user of the credit card is the owner of the credit card.
I ship it after authenticating it.

※Reliable credit card payment system
The card information of the visitor is managed collectively safely
between a credit card company and a settlement representation company.
Both companies perform the card settlement,
and card information does not reach our store at all.
I use the code system called the SSL method.
This system has a strict examination .
It is a safe shop that have passed the examination .


◆Transport

We use EMS for our shipping method.
We’re sorry but it’s unable to ship the items by other shipping method.

At this point, the total is not finalized for
an order with a shipping address outside Japan
because it doesn't include the international shipping .
We will let you know the finalized total amount in our 'confirmation e-mail' later.

Custom duty may occur when you receive a parcel.
We don’t know how much it costs since it is decided by the custom officer
in your country.
(The custom duty varies depending on each country and the materials
of the product.) So that, please pay the custom duty by yourself.
Sorry for the inconvenience.


◆Returned goods and exchange

We can not accept the cancellation of the customer’s personal reason
after the order transmission is completed .
Please consider well before placing order.

Even if defective , it can not be replaced.
Because it is only this, it is impossible of exchange.
Returned goods will be accepted if the ordered item is erroneous or defective.
Please be sure to contact our staff within 7 days after delivery
in case you have encountered a problem with your delivery.
Our staff will answer with further details about the return process.

If you become a problematic customer by canceling or refusing to pay,
please know that you cannot be allowed to order from our online shop in the future.



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Shopping Guide for oversea Users
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Regarding shipping
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Regarding Clothes Size
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How to use the shopping cart
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For the transmission errors of e-mails

OVERSEA Shipping

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Important information for overseas customers

We can not accept the cancellation of the customer’s personal reason 
after the order transmission is completed .
Please consider well before placing order.



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Rewgsrding shipping

We use EMS for our shipping method.
We’re sorry but it’s unable to ship the items by other shipping method.

At this point, the total is not finalized for
an order with a shipping address outside Japan 
because it doesn't include the international shipping . 
We will let you know the finalized total amount in our 'confirmation e-mail' later.






OVERSEA Mailerror

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Important information for overseas customers

We can not accept the cancellation of the customer’s personal reason 
after the order transmission is completed .
Please consider well before placing order.



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For the transmission errors of e-mails

You’ll receive the automatic confirmation mail after you made your order by shopping cart system.
The confirmation mail often returned or will not reach to the customers 
because of the setting of the E-mail account.
Please make sure to register “@rosinablue.jp” by the domain specification reception.
Please refrain from using free mail account as possible as you can.






OVERSEA How to order

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Due to the spread of the new coronavirus, shipping may be cancelled or delivery may be delayed significantly.
Please contact us for details.
Special price and free shipping are not available for overseas customers. We apologize for the inconvenience.

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Welcome to RosinaBlue!
Denko is designed it and chose the good material and produced it carefully.
These are the only kind of.Is made in Japan.
Anyone can become cute .RosinaBlue helps it.
Let's go to the "kawaii"  world together!!


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Important information for overseas customers

We can not accept the cancellation of the customer’s personal reason 
after the order transmission is completed .
Please consider well before placing order.





Blouse

Jumper Skirt

Onepiece Dress

Skirt

Other

Head Accessory

Accessory

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