OVERSEA

OVERSEA Shoppingguide

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Important information for overseas customers

We can not accept the cancellation of the customer’s personal reason 
after the order transmission is completed .
Please consider well before placing order.



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Shopping Guide for oversea User

◆Shopping cart
Please order it through a shopping cart system. 
◆Payment method
I will consider it as the handling of credit card only The payment method.
I authenticate that the user of the credit card is the owner of the credit card.
In the case of impossibility, please do other means.
I ship it after authenticating it.
※Reliable credit card payment system
The card information of the visitor is managed collectively safely
between a credit card company and a settlement representation company.
Both companies perform the card settlement,
and card information does not reach our store at all.
I use the code system called the SSL method.
This system has a strict examination.
It is a safe shop that have passed the examination.
※If you do not use a credit card ,
I will tell you the bank transfer or postal transfer.
Please do transfer to a postal transfer, the bank within one week.
If the receipt of money is confirmed, I ship a product.
Please keep in mind that all payments must be done within one week
after the order has been processed.
If for any reason payment cannot be completed before the deadline,
please contact our staff.
If payment is not received within one week, the order will be cancelled.
◆Transport
We use EMS for our shipping method.
We’re sorry but it’s unable to ship the items by other shipping method.
At this point, the total is not finalized for
an order with a shipping address outside Japan
because it doesn't include the international shipping.
We will let you know the finalized total amount in our 'confirmation e-mail' later.
Custom duty may occur when you receive a parcel.
We don’t know how much it costs since it is decided by the custom officer
in your country.
(The custom duty varies depending on each country and the materials
of the product.) So that, please pay the custom duty by yourself.
Sorry for the inconvenience.
◆Returned goods and exchange
We can not accept the cancellation of the customer’s personal reason
after the order transmission is completed.
Please consider well before placing order.
Even if defective , it can not be replaced.
Because it is only this, it is impossible of exchange. 
Returned goods will be accepted if the ordered item is erroneous or defective.
Please be sure to contact our staff within 7 days after delivery
in case you have encountered a problem with your delivery.
Our staff will answer with further details about the return process.
If you become a problematic customer by canceling or refusing to pay,
please know that you cannot be allowed to order from our online shop in the future.



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